Delete your On Your Way account

App: On Your Way
Developer: Pranastate LLC

In the app

1. Open On Your Way and sign in.
2. Go to the Settings tab.
3. Under Your account, tap Delete account.
4. Read the message and tap Delete account again to confirm.

Your account is removed right away. You need a connection to do this.

By email

Can't get into the app? Email privacy@pranastate.com from the address on your account, with the subject Delete my On Your Way account. We'll delete your account within 30 days and reply when it's done.

What's deleted

• Your account and sign-in, including your email address and display name.
• Your household memberships.
• Your saved stores.
• Any household where you're the only member, with its lists and items.

What stays

• Households you share with other people, with their lists and items. Your name no longer shows on them, and if you were the owner, it passes to the member who has been there longest.
• Prices you paid on shared lists. They show as "Deleted account", and your share stays in the split so nobody else's balance changes. They stay for as long as the list does, and go when the list or the household is deleted.

Deleted data can stay in our database provider's automatic backups for a short time, until those backups expire. It isn't used or restored from there.

This can't be undone. Questions? privacy@pranastate.com.